Privacy Notice: To protect the privacy and safety of contributing families, Parent Advocates United may omit names of individuals, schools, or agencies, or use only general geographic locations. The focus of these testimonials is the lived experience and lessons learned, not the identification of specific people or institutions.


Parent Testimonies

Every family’s journey is unique, yet many experiences reveal common themes. Parent Testimonies begins by highlighting the voices of parents and advocates from Hawaiʻi, where lived experiences continue to shape conversations about disability, education, and systems that serve children and families.

As our collection grows, we also feature testimonials from parents and advocates across the nation. While laws, policies, and school systems may differ, many of the challenges and the determination of families to create positive change are shared.

These stories are not presented as legal guidance or universal experiences. Rather, they are offered as opportunities to listen, learn, and recognize the value of lived experience in informing thoughtful conversations and strengthening the collective parent voice.


What began as fighting for my child became a call for collective change, because no parent should stand alone, and no child should be failed by the system meant to protect them.

Advocating for my child within the special education system revealed challenges and systemic gaps that families are rarely prepared to navigate.

My child is a student with ADHD and Autism Spectrum Disorder (ASD). Over time, they also developed educational trauma as a result of repeated failures within the systems responsible for supporting and protecting them. When they experienced bullying and assaults on campuses, I expected a response grounded in accountability, transparency, and student safety. Instead, I encountered minimized concerns, shifting narratives, and repeated messaging that focused on how I should communicate, become a better advocate, or pursue complaints, rather than acknowledging that the system itself was not functioning as it should.

What we experienced went beyond frustration. It was institutional betrayal. The systems designed to protect my child instead contributed to their educational trauma through failures in transparency, accountability, and meaningful intervention.

Initially, I stood alone.

Like many parents, I believed that if I asked questions, participated in meetings, and followed the established processes, concerns would be addressed appropriately. Instead, as I learned more about special education law, disability rights, and educational records, I began uncovering a deeper pattern. A narrative, one that framed behavior rather than disability, had become embedded within years of documentation and decision-making.

As I reviewed records, sought clarification, and requested accountability, I found myself challenging not a single decision, but an accumulation of inaccurate assumptions, omissions, and systemic failures. Child Find obligations were not met. Critical information was overlooked, minimized, or excluded from the broader understanding of my child’s needs. Rather than correcting the record, the system often appeared to preserve it.

The result was profound. Years of appropriate supports were lost, and my child’s education became an ongoing effort to undo a narrative that never accurately reflected who they were.

As I pursued accountability through state oversight processes, I encountered additional barriers. Timelines had expired. Procedures were complex. Information necessary to effectively navigate those systems was often difficult to access or understand without significant independent research. As a pro se parent, I was not provided the practical support necessary to meaningfully engage those processes on equal footing.

I did not lack the ability to understand the system. What I lacked was the access, guidance, and support necessary to navigate it effectively while simultaneously caring for a child in crisis.

At the same time, efforts to hold institutions accountable were frequently reframed as obstruction. Concerns were characterized as conflict. Requests for clarification were treated as resistance. The focus often shifted away from whether a child had received appropriate protections and toward whether a parent had challenged the process too aggressively.

Meanwhile, my child was characterized as responsible for circumstances that should have prompted deeper examination of their disability-related needs and experiences. Our credibility was repeatedly questioned. Procedural compliance often appeared to take precedence over substantive resolution.

What I encountered were systems that often acknowledged harm only superficially while failing to accurately document it, creating records that obscured the full extent of what my child experienced and limiting meaningful accountability.

Within findings related to the denial of a Free Appropriate Public Education (FAPE), my parental right to provide informed consent under IDEA was effectively diminished in practice. Later, civil rights concerns raised under Section 504 were declined for investigation by multiple state-level oversight agencies. Whether intentional or not, these outcomes revealed significant gaps in accountability, gaps that can leave families without meaningful remedies even when serious concerns remain unresolved.

That realization changed my understanding of advocacy.

The problem was never that I did not know how to advocate. The problem was discovering that even when a parent learns the system, the system itself can become the barrier.

Children should not bear the consequences when systems fail to function as intended.

No parent should stand alone.

No child should be left unprotected.

And no family should have to fight the very systems that were created to help them.

Big Island, Hawaii

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Parent Advocate


“In this Inter-Agency game of hide-and-seek, they were always ‘Not It.’ And who was ‘It’? Us. The parents.”

A firsthand account of navigating disability, education, and the growing realization that families are too often left to bridge the gaps between systems.

From preschool on, I was told there was something “off” about my child.  He was “different.” He didn’t quite “fit.”  I was even encouraged to have neurological testing for a potential brain disorder at age 4.  Therapy.  Not once did his teachers ask, How can I help him learn?  What can we do to support him? 

When he was finally diagnosed with ADHD in 3rd grade (and later ASD)  and a 504 Plan was developed for him, I thought things would change.  I was mistaken.  His 3rd grade teacher walked out of the meeting, declaring “I’m not doing that.”  

Elementary school success hinged not on building on the 504 accommodations – half the time his teachers didn’t even know they existed – but rather on the chance that a given teacher “got” him, modified their approach, and worked with his strengths and weaknesses.  MIddle school at a private institution proved to be no different.  Outwardly professing to understand ADHD, yet in practice expecting neurotypical behavior, he was set up for failure and made a scapegoat for the actions of others.  Instead of thriving, he became reclusive and depressed.

In search of a solution, it became painfully clear that there were a multitude of organizations out there who said they understood, but didn’t; whose names sounded like they could help, but barely scratched the surface; whose bylaws, policies, and mission statements in fact mandated them to help, interconnected by an endless loop of referrals that always seemed to have an explanation why The Answer lay elsewhere. 

In this Inter-Agency game of hide-and-seek, they were always “Not It.”  And who was “It”?  Us.  The parents.  We complained too much.  We didn’t contact the right person.  We didn’t meet an unknown deadline. Or worse, “It” was our child:  Their behavior.  Their inability to keep up.  Anything but their disability.

Things need to change.  It is time to fill the gaps.  Turn lip service into action.

Most of all, it is time to hold the committees, the organizations, the agencies, accountable to their own policies and standards.

As federal and state support falters, our collective voice as parents matters more than ever to preserve and protect our children’ s rights, expose the inadequacies, and level the playing field so parents and institutions finally stand together to ensure our children, and those of future generations, have the support they need to truly become their best selves.

Big Island, Hawai’i

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Parent


This video features Joey Ford’s testimony before his local school board regarding his own child’s educational experience. It was selected because it reflects a growing movement of parent voices nationwide, demonstrating how lived experience can contribute to public dialogue, increase awareness, and encourage thoughtful consideration of the issues affecting children and families.

Joey Ford /

Credit: Parent Data Force – Educational Watchdog


Every testimony matters.

(PAU) Parent Advocates United welcomes stories from parents, caregivers, self-advocates, educators, and professionals who wish to share lived experiences that help others learn, feel less alone, and better understand the realities of navigating disability and education.

Experiences may be published anonymously or with attribution, according to each contributor’s preference.